Terms of service


Updated on 09-11-2025

By accessing the Dogelue website and placing an order, you confirm that you agree to and are bound by these General Terms and Conditions. These terms apply to the entire website and to any email or other communications between you and Dogelue.

Under no circumstances will the Dogelue team be liable for any direct, indirect, special, incidental, or consequential loss or damages — including, without limitation, loss of data or profit — arising from your use of, or inability to use, the materials on this website, even if Dogelue or an authorised representative has been advised of the possibility of such damages. If your use of materials from this site requires the servicing, repair or correction of equipment or data, you accept responsibility for any associated costs.

Dogelue is not responsible for any outcomes that may occur through the use of our resources. We reserve the right to amend prices and to revise the usage policy for our resources at any time.

LICENCE

Dogelue grants you a revocable, non-exclusive, non-transferable, limited licence to access, download, install and use the website strictly in accordance with this Agreement.

These General Terms and Conditions form a contract between you and Dogelue (“Dogelue”, “we”, “us”, or “our”), the provider of the Dogelue website and the services accessible from it (collectively, the “Dogelue Service”).

By using the Dogelue Service, you agree to be bound by these Terms. If you do not agree, do not use the Dogelue Service. In these Terms, “you” refers to both you as an individual and, where applicable, the entity you represent. If you breach any of these Terms, we may cancel or block your account without prior notice.

DEFINITIONS AND KEY TERMS

For clarity, the following terms shall have the meanings set out below:

  • Cookie: A small data file placed by a website and stored by your browser. It identifies your browser, provides analytics and remembers information such as language preferences or login details.

  • Company: When this policy mentions “Company”, “we”, “us”, or “our”, it refers to Anass Morabet Services, Jan van Eijckplein 2, 4703 GV, Roosendaal, The Netherlands, which is responsible for your information under these Terms.

  • Country: Where Dogelue or the owners/founders are based — in this case, the NL.

  • Device: Any internet-connected device (phone, tablet, computer, etc.) used to visit Dogelue and use the services.

  • Service: The service provided by Dogelue as described in the relevant terms and on this platform.

  • Third-party service: Advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products/services we believe may interest you.

  • Website: Dogelue’s site, accessible at https://dogelue.com.

  • You: A person or entity registered with Dogelue to use the Services.

RESTRICTIONS

You agree not to, and will not permit others to:

  • License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the website, or make the platform available to any third party.

  • Modify, create derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the website.

  • Remove, alter or obscure any proprietary notice (including copyright or trademark notices) of Dogelue or its affiliates, partners, suppliers or licensors.

RETURN AND REFUND POLICY

Thank you for shopping with Dogelue — we’re delighted you enjoy our products. We also want your experience to be straightforward and rewarding.

As with any online purchase, certain terms apply. By placing an order or making a purchase at Dogelue, you agree to the conditions below together with Dogelue’s Privacy Policy. If, for any reason, you are not completely satisfied with a product or service, please contact us and we will work with you to address any issues.

For full details, please refer to our dedicated Return & Refund Policy page.

YOUR SUGGESTIONS

Any feedback, comments, ideas, improvements or suggestions you provide to Dogelue (“Suggestions”) in relation to the website shall remain the sole and exclusive property of Dogelue.

Dogelue may use, copy, modify, publish or redistribute Suggestions for any purpose and in any manner without credit or compensation to you.

YOUR CONSENT

We have updated these General Terms and Conditions to increase transparency about what occurs when you visit our site and how information is used. By using our website, registering an account or making a purchase, you consent to these Terms.

LINKS TO OTHER WEBSITES

These Terms apply only to our Services. The Services may contain links to websites not operated or controlled by Dogelue. We are not responsible for the content, accuracy or opinions expressed on such sites and do not monitor them for completeness. When you follow a link from our Services to another site, these Terms no longer apply. Your use of any other website, including those linked on our platform, is governed by that site’s own terms and policies. Such third parties may use their own cookies or similar technologies to collect information about you.

COOKIES

Dogelue uses cookies to recognise areas of our website you have visited. Cookies enhance performance and functionality, although they are not strictly necessary to use the site. Without certain cookies, features such as video playback or persistent login may not work. Most browsers allow cookies to be disabled; however, doing so may impair functionality. We never place personally identifiable information in cookies.

CHANGES TO OUR GENERAL TERMS AND CONDITIONS

You acknowledge that Dogelue may, at its sole discretion and without prior notice, stop (permanently or temporarily) providing the Service (or any features within it) to you or to users generally. You may stop using the Service at any time; you do not need to specifically notify us. If Dogelue disables access to your account, you may be unable to access the Service, your account details or any files or other materials stored in your account.

If we change these Terms, we will post the updates on this page and/or amend the modification date above.

MODIFICATIONS TO OUR WEBSITE

Dogelue reserves the right to modify, suspend or discontinue, temporarily or permanently, the website or any connected service, with or without notice and without liability to you.

UPDATES TO OUR WEBSITE

From time to time, Dogelue may provide enhancements or improvements to the website’s features or functionality, including patches, bug fixes, updates, upgrades and other modifications (“Updates”).

Updates may modify or remove certain features and/or functionalities. You agree that Dogelue has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features or functionality. All Updates are deemed part of the website and subject to this Agreement.

THIRD-PARTY SERVICES

We may display, include or make available third-party content (including data, information, applications and other products/services) or provide links to third-party websites or services (“Third-Party Services”).

You acknowledge and agree that Dogelue is not responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect. Dogelue accepts no liability to you or any other person for Third-Party Services. Access and use are at your own risk and subject to the third party’s terms and conditions.

TERM AND TERMINATION

This Agreement remains in force until terminated by you or by Dogelue.

Dogelue may, at its sole discretion and at any time, suspend or terminate this Agreement and/or your access to the Service (including by disabling your account) for any reason, including where we reasonably believe you have breached these Terms. Upon termination, your right to use the Service will cease immediately. Any provisions which by their nature should survive termination shall do so, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

INDEMNITY

You agree to defend, indemnify and hold harmless Dogelue, its affiliates, directors, officers, employees and agents from and against any and all claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or in any way connected with your: (a) access to or use of the Service; (b) breach of these Terms; or (c) infringement of any third-party right, including intellectual property or privacy rights.

NO WARRANTIES

The website and the Dogelue Service are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, timely, secure or error-free.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Dogelue shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including loss of profits, data, goodwill or other intangible losses, arising out of or in connection with your use of (or inability to use) the Service. Our total liability for any claim arising under these Terms shall not exceed the amount you paid to us for the Service giving rise to the claim in the twelve (12) months preceding the event.

(For clarity, this section complements — and does not narrow — the broader liability statement at the start of these Terms.)

SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the Netherlands, without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction of the courts for any dispute arising out of or in connection with these Terms, subject to any non-waivable rights you may have under applicable law.

NO WAIVER

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Dogelue regarding the Service and supersede all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us concerning the Service.

Contact Us

If you have questions or complaints about this policy: